ABOUT US

Few organizations offer the depth of expertise, know-how, and practical leadership offered by Alexander Consulting.

Whether your organization is…
  • A business trying to transition its services from "free" to "fee"
  • A business wanting to more profitably grow its services organization
  • A business striving to transition from product-centered to services-led
  • A sales force trying to master selling the complex deal
…we deliver world-class consulting, assessment, and training based on industry best practices and affordable solutions with high return-on-investment. Quite simply: We know what works.
SENIOR ADVISORS ONLY
When you deal with Alexander Consulting, you work only with senior people—individuals who are comfortable giving candid insights even when they may challenge your assumptions and views. Alexander Consulting also features a global network of services experts who are added to the project team when specialized capabilities are needed.
UNPARALLELED KNOWLEDGE AND EXPERTISE
Our ongoing program of research describes the trends, establishes the benchmarks, and provides the core and best practices of services businesses. It is embraced by five of the leading voices of services, Arizona State University's Center for Service Leadership, PSVillage, Service Strategies, the Service Industry Association, and the Professional Services Journal.
SERVICE THOUGHT LEADERSHIP
Alexander Consulting has published over 100 articles, three white papers, and five research reports, as well as three books, the most recent being the industry bestseller Seriously Selling Services. This book serves as a benchmark and personal guide to many executives taking their services organizations to the next level of performance.
DEEP EXPERIENCE
Added to this research foundation are decades of hands-on work in the services field. This experience provides the subject-matter expertise required to determine marketplace realities, establish realistic options, and tailor recommendations most appropriate to our clients’ unique situations.