"/>Do you really deliver customer success or do you just talk about it?
Do you want to transition from pushing products to selling services-led solutions?
Is building brilliant customer experiences an organizational priority?
Is your strategic account management program really strategic?
Want to quit giving away services and move from free to fee?
Alexander Consulting…helping product companies build brilliant services businesses that drive customer success.
Building Brilliant Services
Do you want to transition your services business from free to fee?
Do you want to profitably sell more services and products?
Want to learn about strategic customer success, not the traditional functional approach?
CLICK HERE TO LEARN HOW TO BUILD A PROFITABLE SERVICES BUSINESS >
Brilliant Strategic Account Management
Are your strategic accounts really strategic?
Want to improve retention and growth of existing key accounts?
Looking for ways to turn key customers into clients and clients into champions?
CLICK HERE TO LEARN ABOUT TRAINING YOUR FRONTLINE SERVICES PROS ON STRATEGIC ACCOUNT MANAGEMENT >
Events
[WORKSHOP] Virtual via Zoom
Strategic Account Management for the Services Pro
Valuable for all post-sales, customer-facing personnel dealing with your organization’s key accounts (CSMs, TAMs FSEs, PS Consultants, Resident Engineers).
Join us for three, three-hour sessions over three consecutive days. These highly interactive, virtual sessions focus on the vital skills and critical tools required to make you indispensable to your most important customers.
Download Course Brochure >
More Information >
Join us for three, three-hour sessions over three consecutive days. These highly interactive, virtual sessions focus on the vital skills and critical tools required to make you indispensable to your most important customers.
Download Course Brochure >
More Information >
Why AC?
Check out this two-minute video to learn more about Alexander Consulting.